How do I handle my various shipping options?

Sending accurate shipping information to each of the different shopping engines, especially if you offer multiple shipping methods, can be confusing and difficult.  Fortunately, SingleFeed can help simplify this.  Follow the guidelines below, under the scenario that applies to you:

I have a flat rate (ie: "6.99") on all of my items:

Enter your standard rate (ie: "6.99") into the Shipping Cost column for all products in your feed.  If you offer two flat rates (ie: "6.99" for ground and "9.99" for two-day), use the lowest option.  For any shopping engine that supports it, ensure that you choose to "use the shipping values from my feed".  This setting is usually found in the tax and/or shipping area of your shopping engine account.

I have free shipping on all of my items:

Enter "0" into the Shipping Cost column for all products in your feed.  For any shopping engine that supports it, ensure that you choose to "use the shipping values from my feed".  This setting is usually found in the tax and/or shipping area of your shopping engine account.

All of my items have weight, price and/or destination based shipping costs:

Enter weight values in the Shipping Weight column for all products in your feed.  In most of the shopping engine account centers you will find an area to manually enter shipping tables based on weight or price and via different carriers.  This is where you will enter your "ships from" zip code, your carrier of choice (UPS, FedEx, USPS, etc) and/or your weight or price based table.  The shopping engines will then use the weight values provided in your feed (or the price) to automatically calculate and display the appropriate values.

I have a combination of any / all of the above:

Enter the flat rate (ie: "6.99") or free shipping ("0") values in your feed, where applicable.  For example, if you offer free shipping on all orders over $50, enter "0" as the shipping cost for all products priced over that amount.  Be sure to fill in the Shipping Weight field, as well.  Now follow the instructions in the bullet point above for weight/price/carrier based methods.

* As a general rule of thumb: when you offer multiple shipping methods, always choose to display/advertise the lowest cost option.

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